Code of Conduct

Welcome to Kutsal Wedding! We are committed to providing a respectful, inclusive, and enjoyable experience for all our customers. This Code of Conduct outlines the values and principles that guide interactions on our platform.

1. Respect and Inclusivity

Equal Treatment: We believe in the dignity and respect of every individual. Discrimination based on race, color, gender, religion, age, nationality, disability, or any other characteristic is strictly prohibited.
Supportive Community: We encourage kindness and courtesy in all interactions, whether through reviews, inquiries, or customer service communications.

2. Ethical Behavior

Honest Transactions: Customers and users must provide accurate and truthful information when making purchases or inquiries.
No Fraudulent Activities: Any attempt to engage in fraudulent activities, including using stolen payment methods or submitting false claims, is strictly prohibited.

3. Communication Standards

Professional and Polite: Whether you are contacting customer service or leaving a review, please use respectful language and maintain professionalism.
Zero Tolerance for Abuse: Harassment, threats, or abusive behavior towards our staff or other customers will not be tolerated.

4. Product Use and Care

Intended Use: Our wedding dresses and related items are designed for specific purposes. Please use them as intended to ensure their longevity and quality.
Care Instructions: Follow the care instructions provided with each product to maintain their beauty and functionality.

5. Feedback and Reviews

Honest Feedback: We value your opinions and encourage constructive feedback that helps us improve our services and products.
No Misinformation: Avoid leaving false or misleading reviews that could harm the reputation of our brand or products.

6. Privacy and Confidentiality

Respect for Privacy: We are committed to protecting your personal information and expect users to respect the privacy of others as well.
Secure Transactions: Please avoid sharing sensitive information, such as passwords or credit card details, through unsecured channels.

7. Commitment to Sustainability

Eco-Friendly Practices: We aim to minimize our environmental impact through sustainable practices and encourage our customers to do the same.
Responsible Disposal: Consider eco-friendly methods when disposing of packaging or old products.

8. Violations and Consequences

Enforcement: Violations of this Code of Conduct may result in actions including, but not limited to, warnings, account suspension, or legal action.
Reporting Issues: If you encounter behavior that violates this Code, please report it to us immediately via admin@kutsalwedding.com.

9. Changes to the Code of Conduct

Regular Updates: This Code of Conduct may be updated periodically to reflect our evolving values and commitments.
Notification: Significant changes will be communicated through our website and other appropriate channels.

Thank you for adhering to our Code of Conduct. Together, we can create a welcoming and supportive space for everyone to celebrate their special moments.

If you have any questions or need further clarification, please contact us at admin@kutsalwedding.com